CRMTutorial.com
       Free CRM Tutorials, Guide and eBooks

Customer Relationship Management (CRM)  Tutorial

Advantages Of CRM

Using CRM, a business can:

  • Provide better customer service
  • Increase customer revenues
  • Discover new customers
  • Cross sell/Up Sell products more effectively
  • Help sales staff close deals faster
  • Make call centers more efficient
  • Simplify marketing and sales processes

The types of data CRM projects collect

  • Responses to campaigns
  • Shipping and fulfillment dates
  • Sales and purchase data
  • Account information
  • Web registration data
  • Service and support records
  • Demographic data
  • Web sales data

We are working on a comprehensive eBook on CRM.  You can register (email us at: info at crmtutorial.com) for the eBook and we will e-mail you when its ready.

Also check out our Business Process Management (BPM) Tutorial

Sponsored Links

ACT! is the #1 selling contact and customer manager. With ACT!, you can access key contact and customer details, manage relationships and help improve the bottom line. If you live in USA or Canada, You can Register to get Information about ACT! CRM by Sage Software
VendorGuru specializes in matching your CRM needs with vendors who can implement customer-centric strategies. To learn what CRM solutions are available for your company needs, simply answer a few questions

Do you provide IT/Business  related services or products? Submit your  whitepapers for free and reach our 20,000 plus registered members. You may also like to list your available jobslist your company or list your product for FREE.